Very happy with the overall service Genovese A. Qrendi Malta

thank you Ugne S. Panevezio raj. Lithuania
We were looking for a very specific rug - we knew the brand and model. Found the website via Google. Very easy to use, and happy that there is shipping to Israel. Shipping was great - quick, packaged very well. (A little expensive, but air freight for a heavy rug wouldnt be cheap...) Had a great purchasing experience. However, I did submit a question via the website (about care for the rug and using a vacuum/ dyson vacuum), and have yet to receive a response. David H. Raanana Israel Reply from Online Carpets : Dear David,

Great to hear that you enjoyed the online shopping experience on our site ! :-)

We haven't yet received any email regarding vacuum cleaning, but we saw your reaction/evaluation and we take this opportunity to answer it :
Your confirmation email contains the basic care instructions, including vacuum cleaning. See below a copy of this :

Please follow the following simple steps and you will be enjoying your carpet for much longer:

Clean your carpet regularly with a commercially available vacuum cleaner to remove dust and dirt.

Some individual threads may come loose during the first few weeks of use. Do not pull longer threads protruding from the pile. Cut off these threads with a pair of small scissors.

Remove stains using a damp cloth. Do not rub. Do not allow stains to dry.

Have the carpet cleaned by a professional carpet cleaner should more intensive cleaning be required.

These carpets are suitable for underfloor heating and they are antiallergenic.

If there is anything more specific you want to know, please don't hesitate to contact us.

Kind regards,
Cristian
Delivery was a bit slower than I initially expected, but overall I am satisfied, the carpets arrived in good condition. F. Budapest Hungary
An easy to use service! Ruth F. Luxembourg-ville Luxembourg
Absolutely delighted. Fast delivery to Ireland and I got a beautiful rug at an excellent price. thank you Jasmine M. Dublin Irlande
thank you for the lovely carpet and the great service. A great experience overall. Alan W. London Great Britain
Good selection of rugs, great prices, fast delivery. Just you need to improve communication with the client ( confirmation email, email about despatching ) . thanks Sylwia M Ashbourne Ireland Reply from Online Carpets : Thank you Sylwia for your feedback. We are trying to improve the communication, but most of times the main cause for not receiving emails from us is because they land in a SPAM folder. There is very little we can do about this, as these are local server settings, done by either yourself or the mail/internet provider. We are however looking into a way around this and we hope to be able tofind a decent solution soon.
Kind regards,
Online Carpets
Carpet is of great quality and was delivered undamaged. Additionally your website is very easy to use/sort/filter by size or browsing for patterns, only comment is the time required to remove filters from a search could be faster, Communication-wise I found myself worried when there was no communication after one week, only after the order changed status ( in this instance 15 days). I believe one great quality-of-life improvement would be a 'reminder' email after one week, just reporting that the order is in progress and on-time. Despite this point, you have a fantastic selection of rugs, a usable website and safe delivered items. I can only positively recommend your website. Best of luck, RC Costa R. Vila Franca de Xira Portugal Reply from Online Carpets : Dear Ricardo,

Many thanks for your constructive feeback. In fact I have already contacted the IT to enquire further in the posibility to have this implemented. After all we need to learn all the time, and free advice is always welcome ;-)

Glad to hear that it was easy to find the carpet and, most important, that you like it.

We wish you many years of enjoying it, and don't hesitate to get in touch should you need any advice.

Kind regards
Cristian
online carpets
Lovely rug and great service. Very happy customer. Christian particularly helpful and knowledgable. Thank you. greg j. Fleet France
friendly and precise service; very good value for money; I am perfectly satisfied Jozef Franz H. Brussel Belgium
More runners please :) Eller E. Tallinn Estonia
Just to let you know I received the rug today. I am very pleased with it and many thanks for your help. Susan H. Tonbridge Great Britain
Correcte en snelle aanpak en communicatie. Persoonlijke service en prachtige kwaliteit van tapijten. B.D. Rupelmonde Belgi
Unfortunately, the UPS delivery system did not work for us. Attempted to reschedule the delivery for a different day but the carrier attempted to deliver it on the original date and no one was at home. UPS then left the rug at a local collection point which required us to carry the rug some distance to the car. Julian S. Teignmouth - Devon Great Britain Reply from Online Carpets : Dear Julien,

I'm sorry to hear that the UPS service hasn't lived up to the expectations. They should be trying to delivery on 3 consecutive days according to our contract, and if you are not at home on the first day they should leave a notice for you to contact them to re-schedule. They should only deposit the rug at a UPS collection point if they fail to find somebody at home after 3 attempts. Hopefully you will enjoy the rug for a long time, and we will in the meantime try to get UPS to improve.
Kind regards,
Cristian Sanduc
Online Tapijten
Very satisfied , i'll buy again in next future alberto b. castelfranco veneto Italy
We were generally very pleased with the product and your efficient service. Thank you most sincerely. Sue Susan C.-H. London Groot-Brittanni (behalve Noord-Ierland)
Excellent service, prices and delivery Joel L. Helsinki Finlande
Everything was smooth from the beginning.. The person I had a chat at first was very helpful and informative. I would definitely go and order again if a need for a new rug. Pete Joonas P. Helsinki Finlande
Dear Christian, as promised please find attached a few pictures from our carpet which we still like very much. Best regards, Dietrich Dietrich R. Etterbeek Belgi
I received the carpet today. Thank you for making the change so easy, I like it! Have a good WE! Jaana K. Schaerbeek Belgique
We have received the carpet! Looks great! Thank you! I will recommend your company to my friends if they will need carpet.Great service! Best regards Robert Robert K. Tallinn Estonie
Dear Cristian, After numerous times of bothering you I just wanted to thank you for excellent, precise and friendly service. The carpet arrived today just as planned and looks marvellous! With best regards Kati Ylitalo Kati Y. Lahti Finland
Beautiful carpet. Very fast delivery. Thank you :) Susanna H. Kiiminki Finlande
Great company, fantastic you also deliver internationally at no extra charge! YVONNE P. WALTON ON THAMES Great Britain (except Northern Ireland)
Have bought rug from you before was very satisfied with the quality and price Would definitely buy again Andrea Tawse Andrea T. Aberdeen Grande-Bretagne
Very good service. Communication extremely good. We will certainly recommend you to others. Gerard M. Killaloe, Co Clare Ireland
Hi, everything was OK except the DELIVERY. I was very shocked how poorly was the carpet packed. It was packed only in one layer of plastic bag. The bag was dirty probably from the transport and had some holes in it. Also the carpet was not straight, but bent in half, because it is thin and soft. Fortunately the carpet was not damaged and is beautiful. So for such an expensive carpet and especially in white color I would expect much safer packaging and delivery services. Hope my comment will help you for the future. Petra W. Pezinok Slovakia Reply from Online Carpets : Dear Petra,

First of all, we're happy to hear that you have received the rug and you love it.

Thank you for bringing this to our attention. We have tried many different options for packaging and opted for the strongest plastic foil, at 200 microns. Unfortunately, some of the local drivers are really not bothered at all how they transport/handle the carpets, and they end up being dragged around on the streets, without any care and consideration. These are heavier items, but this should not be an excuse, since they charge us enough for the service. It hurts us as well to hear this and we've reported it several times. Unfortunately, it is really up to the local guy and we hope that UPS is instructing/teaching them better every time. We will send them a new email/complaint and hope they take notice.

Please don't hesitate to contact us should you have any further questions, and we hope you will enjoy the rug for many years to come.

Kind regards,
Cristian
OnlineTapijten
Excellent communication and customer service. Kirsty C DOCKLANDS VICTORIA Australia
We would recommend to our friends. Good choice. And will order again. Tarmo Tallinn Estonia
Very pleased with the overall experience. Lucia C. Madrid Spain
Thanks Cristian was great very helpful. Website was a little buggy but overall very happy Lee M. Box Hill South Australia
Very good service. I will recommend you to friends and colleagues B. Bernt Iver Ferdinand Watermael-Boitsfort Norway
Website could be slightly faster sometimes, a small change that could make a big impact. My rugs were on backorder and took quite sometime, which was okay but could have been communicated sort of midthrough to keep me updated and relaxed. Kenneth sundnes k. bodo Norvge
Very good, thank you! dellow j. Stockholm Sude
Have purchased my rug whilst chatting with Christian on IM not only customer service was exceptional by Christian , the item purchased was the exactly the item as as expected .delivered in impeccably packed . Immediate dispatch and excellent UPS tracking , customer service and delivery I am very pleased with the overall online experience with this company . With thanks I do recomend this company for your online rugs purchase. AG ( Australia) Erica G. Perth Australia
Easy to deal with even though i only speak English and very helpful. Thoroughly satisfied with all aspect of my purchase. Victor E. Looe Grande-Bretagne
Excellent service and very friendly company. I love my new rug Anne R. Scarborough Grande-Bretagne
Everything was great! I love our carpet. Thanks! Lucie Brussel Belgium
Beautiful looking carpet, very well received by my 4 year old boy. Although its not wool, it almost feels like it is, it s thick and warm. Very nice customer service as well, promp response and delivery on time. Georgeta D. onesti Roumanie
excellent service. Extremely satisfied with both purchasing / delivery and by actual carpet. Claire A. Marsascala Malta
Thank you so much for a beautiful carpet Adore. It is really adorable.Olga Olga P. Prague Czech Republic
The carpet looks even better in my apartmen.Colors are very beautiful.Great quality and fast shipping. MATIJACA I. SPLIT Croatie
The rug I bought for my daughters room sheds a lot of fibres. I hope it will continue to look good in the longer-term, despite this. Ruth F. Luxembourg-ville Luxembourg Reply from Online Carpets : Dear Ruth,

This is absolutely normal in the first few weeks. Regular vacuum cleaning will help stop this quicker. Please keep us informed of the progress.

Kind regards,
Cristian
onlinetapijten.be
Very happy with service from Christian, with the rug and with the delivery. Great selection, but one or two from catalogue not in store (understandably, the selection is already huge). Will come back next time I'm looking for a rug and would recommend you. Jennifer L. Schaerbeek Belgium
Very happy with my order & price was very competitive. Delivery time was excellent. Would highly recommend your company. John C. Dublin Ireland
Overall, very happy with the provided services; excellent communications; punctual delivery. Very happy customer and highly recommended. Joseph V Santana de Mures Romania
We just received the second carpet and are also pleased with this one. Have a nice week-end, Jacqueline & Pascal F. Loul Portugal
Thank you ! Alexey E. Schoten Belgium
I am very satisfied with the rug I ordered. The communication with the staff was excellent. I had to wait for my order for a few months, but it was a specific-size rug so I understand it's a long procedure. Urszula S. pinczow Poland
excellent! thank you Christian for your patience with my order. Michaela B. Bratislava Slovakia
My only concern is that only one driver was sent to deliver the carpet so I had to help him from the street up 2 flights of stairs and I am a 60 year old lady!! If I had been unable to help I do not know what he would have done. Otherwise, very satisfied! Jenny H. Amsterdam Pays-Bas
I got the carpet today. It is beautiful. I am also extremely happy with the swift service both from you and UPS. Thank you very much. Linda H. Varna Bulgarie
First time we bought a furniture of this value on internet. Good experience and a great quality of service with a help to find what we were searching. Thank you, we wish you all the best. Jacqueline & Pascal F. Loul Portugal
Very happy with our carpet Hollar R. Peniscola Spain
Everything was great, thanks! Manuel F.B. Helsinki Finland
OUTSTANDING I would like to inform you that today I received the carpet. ...it is far beyond my expectations. I mean I knew it was beautiful, but seeing it ..it is so much more...... simply wonderful. will certainly shop from your site again MANY thanks Maria Maria G. Mosta Malta
Great carpet, great service. I am so happy with my choice! Monica C. Goteborg Sweden
Hi There, Im delighted with my purchase of ivory/brown rug,it looks good, feels good and is of top quality craftsmanship. If i require another rug ,ill be back to you Thanking you Peter Madden Madden P. Athlone Ireland
Thank you very much ! Veel dank ! Craciun O. CUGIR Roumanie
I was most impressed with the service I received and the prompt delivery of the rug which is wonderful . Thank you. Helen E. Eastbourne Great Britain
Needs a filter by price. Uldis M. Riga Latvia Reply from Online Carpets : Dear Uldis,

Many thanks for your suggestion !

Because of the way the products are displayed on the site, a price filter is not possible right now. We have one product with multiple sizes.

However, you're 100% right, it would be easier to have this filter, and we are looking at the possibilities to do this in the future.

In the meantime we hope you fully enjoy your purchased carpet.

Kind regards,
Online Carpets
Nice product for reasonable price, thank you. Kotlik J. Pribram Czech Republic
Excellent customer and delivery service!I ordered two carpets in really competitive prices compared to stores retail prices!Customer service and communication also through the live chat was very responsive, direct and effective!The carpets arrived in time (in fact even earlier than expected) in great condition!I highly recommend this e-shop! TATIANA Z. ATHENS Greece
Fully satisfied, would order from you again. Thanks. Timothy A. Vienna Austria
Excellent service, and very nice to deal with. Will definitely use your site again. Regards. Mary Peter & Mary Portmarnock, Co. Dublin Ireland

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Rugs for Every Taste and Budget

You want rugs that tie the room together. You want cosy floors and toasty feet. You want designer fittings that won’t go unnoticed. What’s more, you want to order yours online. You’ve come to the right place: Online Carpets.

Don’t let the name fool you; our rugs are nothing like the glorified mats other online shops sell these days. Online Carpets is all about state-of-the-art floor coverings for the discerning eye. Fashion fads, dream designs, and colour schemes are what makes us tick. If you feel the same way about your fittings, then enjoy browsing our online catalogue at leisure.

With 10,000+ styles to choose from, you’re bound to find the one that complements your colour scheme, speaks to your exquisite tastes, and rounds off your décor splendidly. Made from fibres of the highest quality, these rugs are anything but run-of-the-mill, ordinary, or passé. ‘Ordinary’ isn’t even in our vocabulary; we had to look it up.

Our passion for perfect carpets has been carried on across four generations and we’re humbly looking forward to another century of carpet crazes. So, we’d like to share with you the joy of finding a rug that matches the rich tapestry of your life. Simply browse our extensive collection, and you’re bound to spot the rug that ticks those boxes for you.

Don’t let our name fool you, however! We are called Online Carpets, choosing the latter part of the name because it is internationally more recognised than “rugs”, but we devote ourselves only to the finest of rugs available. While we appreciate the value and comfort of a fitted carpet, we don’t specialise in these

Find the Perfect Rug at Online Carpets

Shifting through 10,000+ rugs may seem daunting. Luckily, our website features a very handy search tool that enables you to refine your rug hunt and pinpoint your next pièce de résistance. Home in on your dream carpet and save precious time finding the right size, shape, colour, style, and pattern with a few quick selections on Online Carpets.

Picture yourself on an elegant hearthrug. Imagine playing alongside your children on a colourful playmat. Can you see yourself rolling up the red carpet for your guests? How about sipping your tea alone, snug as a bug on your Online Carpets designer rug. That dream is mere minutes away. Simply search and filter your options on our website.

When your cute little rug rats need space to roam, look for the countless styles in our children’s collection. Our carpets are made of high-quality anti-allergy materials that can sustain high footfall and frequent cleaning. At Online Carpets, we stock classic kids rugs, as well as styles with whimsical patterns and 3D characters. We also have clever rugs with quirky shapes to match the requirements of schools and nurseries, as well as those of finicky children and their loving parents.

To decorate your home using classic carpet styles or deck your office with an eye-catching contemporary rug, select the corresponding category on our website. With Online Carpets, you’ll be impressing your clients and welcoming guests on your made-to-measure runner. You’ll be making people feel at home as soon as they step foot on your warm and cushy floors. Did we mention most styles are suitable for underfloor heating?

We stock rugs and carpets made of the finest materials, including silk, wool, viscose, Tencel, jute, sisal, lamb skin, and cowhide. and cutting-edge synthetic blends. Whatever the style, Online Carpets will catch your eye and tickle your fancy. Ethnic, minimalist, contemporary, Bohemian, shabby chic, vintage, oriental, abstract, tribal, traditional, and rustic are just some of the fabulous styles waiting to be discovered at Online Carpets.

Carefully crafted with meticulous attention to detail, these rugs are hand-knotted, hand-loomed, hand-tufted, and hand-woven to exacting standards. We also stock flatweave, basketweave, and various other weaves, but don’t let your search stop there. Look for rustic loop pile rugs, versatile cut pile carpets, elaborate sculptured pile carpets, fluffy frieze pile rugs, and charming Berber pile carpets and rugs.

Browse our collections to find the patterns and motifs that best match your style. Geometric, gradient, monochrome, colourblock, cameo, patchwork, pastel, floral, paisley, damask, stripes, mottled, and animal prints are just some of the many fabulous types of rugs we stock. Find tastefully coordinated carpets in a variety of colourways, from the classic and subdued pastel to the bright and bold hues of abstract artwork.

The Right Rug Under Your Feet

In a class of their own, our stylish rugs and carpets will turn any room into a platform for you to express yourself. With a sumptuous Online Carpets rug under foot, your decorative project is off to a great start. Enjoy superior craftsmanship and outstanding quality, but also grab yourself a bargain at Online Carpets.

Designed by skilled artists and produced by gifted craftsmen, these rugs are made in India, Nepal, Turkey, and other countries with a rich heritage in carpet weaving. Delivered straight to your door by experienced rugs specialists, each and every one of our carpets is a work of outstanding artistry.

You can’t put a price on style, but we all have budgets to consider. Rest assured, we have designs and makes to suit your allocated budget. Made-to-measure or ready-made, our carpets will match all your requirements, as well as appeal to your particular styling.

Found that perfect rug that goes so well with your colour scheme but not your budget? Try going a size down, or opting for a different shape. We have rectangular carpets, runners, round rugs, and square carpets at Online Carpets. Alternatively, skim through the vast collections for similar styles with heavily discounted prices.

Avail yourself of the opportunity to decorate the home with a gorgeous carpet made to your specifications and to your taste. Let it breathe new life into your room and speak to your personal sense of style.

Top Brands at Online Carpets

At Online Carpets, we work with over 30 of the industry’s most highly acclaimed rug and carpet designers. With such a bountiful supply of stellar brands collaborating with us, we’re always ready and eager to bring you the latest and most sought-after carpet designs as soon as the collections are launched.

We’re proud to be able to work with the likes of Louis de Poortere, Ligne Pure, Osta Carpets, Freguco, Angelo Rugs, and other established Belgian brands. But we also collaborate with labels across Europe and beyond, including winners of several industry accolades. In so doing, we’re proudly able to offer exceptional quality and top-notch service to all our customers.

At Online Carpets, you’ll find top global brands like Calvin Klein, Ted Baker, Wedgwood, Esprit, Harlequin, Claire Gaudion, and Sanderson featuring on our website and gracing us with their collections. You’ll also find brands that cater specifically to younger audiences, such as Sigikid and Smart Kids.

Whatever your personal affinity or loyalty toward a specific brand, we’ll help you maintain that relationship with the label by offering you exclusive discounts and regular sales. Enjoy our generous first-time buyer discounts, save a pretty penny, and come back to our website for flash sale events. We’ll do our utmost to ensure that you make the most of your online spend.

We’re always standing by for suggestions and we love to exchange ideas with existing and prospective clients, so please don’t hesitate to get in touch. We won’t rest until you’re happy with your carpets, and we’re here for you with round-the-clock help before and after the sale. Drop our support staff a quick note if you need us, or better yet, drop in for a chat at the store, where you can see your favourite styles up-close.

14 days return policy 5 generations of experience personal advice family business